We have observed that the scammers have recently circulated a fake letter to customers asking for a ‘fee’ to be paid before a large sum of funds can be credited into the customer’s account. If you click on the link you will be requested to input your banking information which will then be used to access your genuine account. The email requests customers to click on a link to ‘renew’ their access or ‘re-register’ the device. A number of CommBank-themed phishing SMS messages are currently targeting customers. These fraudulent communications inform recipients that their account access is compromised or will be locked if they fail to verify details. They will supply the potential investor with good quality documents containing details of the proposed investment, which will usually provide a greater return than an equivalent legitimate product in the market.

November 2022 – Fake verification requests

The email looks as though it comes from the CommBank address email protected and asks the customer to verify account details in order to restore access. We are aware of text messages circulating which contain a link to malicious software. Two CommBank-themed SMS phishing messages are currently targeting customers. The fraudulent message prompts recipients to click on a malicious link within the SMS in order to update their personal details. Any time you need to access NetBank, please use a method already known to get to the authentic site, rather than a link in a message or email. The fraudulent message prompts recipients to click on a malicious link within the SMS in order to restore your Netbank access or message us in the CommBank app.

Both business and retail customers are currently receiving calls from scammers claiming to be CommBank staff and the CommBank fraud department. Do not call the phone number in the email, click on any links or respond to the sender. It then requests payment card details and asks the user to select their financial institution, after which the user is directed to a fake NetBank page where banking credentials are captured. A scammer contacts a seller who’s selling a high-value good, such as a laptop or phone, and agrees to pay the seller by them or a friend depositing cash into the seller’s account. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted URL, like the CommBank website CommBank.com.au. ASIC has also published an Imposter bond investment scams page to warn people of this scam.

For example, games of chance including baccarat, blackjack, bingo, pokies, and poker aren’t permitted online. Features like deposit limits, reality checks, time-out options, and self-exclusion are always worth considering. Whether you’re backing your favourite AFL or NRL team, following the Ashes, or betting on global soccer leagues, the sites we’ve recommended offer a premium betting experience.

If you receive a message like this, don’t click any links or share your personal information. We’ve seen an increase in scams where scammers claim to be from a government organisation and/or the police and advise victims that they’ve been involved in illegal activity such as money laundering. If you receive a message claiming to be from a postal delivery service requesting you click on a link for an undelivered package or to rearrange delivery, do not click on any links and delete the text. The scammers advise that AUSTRAC will put a hold on their account and asks them to transfer their money into another account for ‘safe-keeping’.

These may appear in message threads alongside legitimate CommBank communications. CommBank urges potential investors to check the legitimacy of the investment product directly with the financial institution. Scammers will use this information to steal the person’s identity and any money they may be able to obtain access to. A customer will be asked to complete an application form for a fake bond or Term Deposit, provide their contact details and to transfer funds into a bank account. The link leads to a series of webpages that will request details including NetBank IDs, passwords, PINs and token codes.

If you want flexible access to your cash, on the other hand, you might want to consider a high-interest savings account. Below are some factors to consider when weighing up if a term deposit is right for you. But when it comes to term deposits, smaller providers tend to offer many of the same benefits as the big four, and often with higher rates. When searching for term deposit rates, you may be tempted to look towards the big four banks such as ANZ, CommBank, NAB or Westpac. You might want to compare the investment outcome against other forms of earning options, such as taking advantage of an offset account on your home loan, or different types of investments. Before deciding on a term deposit, it could be a good idea to research your options and compare rates, features and terms and conditions (which can be found in the Product Disclosure Statement).

You can claim money listed under your name in the register. Learn about unclaimed money and how to claim or lodge it. Law firms and licensed conveyancers can now complete sale, purchase and stamp duty transactions online with greater transparency, confidence and control.

The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their account is marked as insecure and NetCodes must be returned to confirm safety. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their debit or credit card has been suspended and details need to be updated. Do not click the link and remember to always navigate to the site you know to be the legitimate NetBank login page before entering any details.

• Download the CoinSpot app and manage your investments everywhere you go.
• If you encounter a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject.
• Beware of SMS phishing scams reporting to be from ‘CommBank’.
• The text of the scam specifically encourages the recipient to click on the link by claiming that the recipient has been the victim of a data breach.
• Whether you’re backing your favourite AFL or NRL team, following the Ashes, or betting on global soccer leagues, the sites we’ve recommended offer a premium betting experience.

January 2024 – CommBank/CommBiz phishing email

The tasks involve the victim using their own money to purchase products and services to boost seller’s visibility and/or ratings. There are a number of websites popping up which claim that you can earn money by completing tasks on that website. Whilst our fraud team may contact you to verify a transaction, we’ll never ask you for sensitive banking details such as NetBank or CommBiz token/passwords, PIN’s or NetCodes. Beware of email and SMS scams reporting to be from CommBank.

February 2023 – CommBank Staff impersonation scam

These messages include links to fake websites that mimic legitimate postal services and ask you to enter information such as your NetBank ID, password, card details, and NetCodes to pay a fee. These messages can include links to fake websites that mimic legitimate sites and ask you to enter information such as your NetBank ID, password, card details, and NetCodes. The fraudulent messages prompt recipients to click on malicious links within the SMS on the basis that their access to NetBank is or will be restricted until further information is provided or actions taken. The messages claim the recipient needs to take action to put a stop to suspicious activity, renew details or unlock access to their CommBank accounts or cards.

Please do not click links in these kinds of messages, reply to them or otherwise engage. All of these messages have a link which allegedly will help you “fix” the issue if you click – many of the links look similar to NetBank or CommBank or other CBA domains. The messages prompt recipients to follow malicious links to take action, or put a stop to suspicious activity. These fraudulent communications inform recipients that their account access will be impacted if they fail to verify identity details or acknowledge new terms and conditions. An ongoing scam campaign has seen Commonwealth Bank, and other financial institutions, impersonated to promote the sale of scam investment products, including treasury bonds, corporate bonds, and term deposits.

That’s why we work 24/7 to keep your banking details secure. Update your details, order a replacement card, and more using your computer, tablet or mobile. ANZ Internet Banking helps you get on top of your money, no matter where you are. With tools for both business and personal customers, you can tick that life admin off your list – whenever it suits you. With ANZ Internet Banking you can transfer money, pay anyone, and see your statements in just a few clicks.

Some online gambling is legal, but only through licensed Australian operators. Not all online gambling sites are legal in Australia and some are unsafe. Legitimate sites will offer responsible-gambling tools like deposit limits, time-outs, and self-exclusion options. To deposit, log into your account, visit the “Cashier” section, select your preferred method and follow the prompts. During account signup, bookmakers will verify your identity and age using official documents (e.g., driver’s betting sites license or passport) to ensure compliance with gambling laws. The legality of online gambling in Australia varies depending on the type of activity.